Guest Group Booking Information

Rates
Facility Reservation Fee
Guaranteed Occupancy
Cancellation Policies
Reduction of Maximum Group Number
Increase of Maximum Group Number
Group Advance Registration
Penalty for Low Registration
Part-Time Participants
Final Payment of Account
General Policies

Rates

All rates are per person and cover 2 nights, 5 meals, and 1 snack. Prices are based on double occupancy for adults and multiple occupancy for family and youth retreats. Delicious meals, served in the "Pennsylvania Dutch" tradition, are a special part of every retreat. Rates include the use of one meeting area assigned by the group size. Please EMAIL us for current rate information.

Guest group activities at Twin Pines are intended to run from Friday at 7:00 PM through Sunday at 2:00 PM; midweek activities are intended to run from Tuesday at 7:00 PM through Thursday at 2:00 PM. These times can be adjusted by prior arrangement with Twin Pines. Variations in length may require an adjustment in the rate. One day meetings, with or without meals, can also be booked (if you are interested in a single day activity, request the day group rate guide).

In all cases, preference is given for group activities which are two or more nights. Group activities which are single day or only one overnight will only be booked within sixty (60) days of the opening day of the event on a space available basis. (return to top)

Facility Reservation Fee

A facility reservation fee must accompany any contract before dates will be reserved for your activity. This fee will be 20% of the total fee for the maximum number for which you desire to reserve space. (return to top)

Guaranteed Occupancy

When a group activity is booked, Twin Pines immediately reserves rooms to cover the maximum number. Adjustments to the maximum number may be made within the parameters set forth in the Reduction of Maximum Group Number and Increase of Maximum Group Number paragraphs. The minimum number your group is required to guarantee is determined as follows: (1) For groups whose maximum number is 49 or less people, the required minimum is 80% of the maximum number; OR (2) for groups whose maximum is 50 or more people, the required minimum is 90% of the maximum number. Penalties will apply if the actual number falls below the minimum number for which you reserved space (see Penalty For Low Registration paragraph below). Part-time participants do not count toward the minimum number of people required by your contract. Twin Pines reserves the right to book multiple groups, using your reservation to determine available space. (return to top)

Cancellation Policies

The guest group may cancel their contract which cancels the activity without penalty so long as that cancellation is provided to Twin Pines, in writing, prior to six (6) months before the opening date of the activity.

Cancellations within six (6) months, but prior to three (3) months, of the opening day of your activity will require payment by the guest group in the amount of 50% of the full payment for the maximum number for which space was reserved.

Cancellations within three (3) months prior to the opening day of your activity will require full payment for the maximum number for which space was reserved.

In all cases, Twin Pines will try to resell the space made available by the group's cancellation. If we are successful in filling this space, all monies will be refunded after the scheduled activity dates. (return to top)

Reduction of Maximum Group Number

The group may reduce its maximum group number without penalty prior to six (6) months before the opening day of the group activity. Inside six (6) months, the penalty will be forfeiture of the facility fee (20%) of the per person total fee for the number of people reduced. If we are able to rebook the space, the penalty will be waived and refunded. The maximum number may not be reduced within three (3) months prior to the retreat dates. (return to top)

Increase of Maximum Group Number

If the group needs more space than the maximum initially reserved, the group MUST call Twin Pines first to make sure more space is available. An increase of ten (10) or more will require an additional deposit and will change the minimum number based on the policy listed above under the Facility Reservation Fee and Guaranteed Occupancy sections above. (return to top)

Group Advance Registration

Three weeks prior to the opening days of the activity, a nonrefundable advance registration fee of $10.00 per person is due at Twin Pines. Part-time participants must be included in this count. A copy of the retreat schedule should be sent to the camp with this advance registration. Failure to submit this advance registration on time will result in a penalty of $50.00 being added to your final bill. The advance registration is the number Twin Pines will use for the final preparation for the guest group. (return to top)

Penalty for Low Registration

If the guest groups' final count falls below the minimum number as established by the Guaranteed Occupancy section above, the group will be expected to pay the full price for the minimum number agreed on in the contract. (return to top)

Part-Time Participants

Part-time participants must be included in the guest group's advance registration process. For individuals who find it impossible to participate for the entire length of your scheduled activity, please contact the Twin Pines Guest Group Coordinator for spcial part-time pricing information. Part-time participants  must be included in the Advance Registration but do not count toward the minimum number of people required by your contract. Part-time rates must be arranged prior to arrival, otherwise, full fees will be charged for all participants. (return to top)

Final Payment of Account

It is understood that all expenses, including part-time participants, and/or any additional charges must be paid by the end of the afternoon of the second day of the group activity. It is preferable that the final payment be made with a church or organization check, cash, or money order. (Credit cards are not currently accepted for payments.) (return to top)

General Policies

The group will be expected to sign a contract signifying agreement with respect to the purpose and beliefs of Twin Pines and that the group further agrees to do nothing by word or action that will in any way offend the testimony of this ministry.

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